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Union County 911 center launches ‘text-to-911’

The Union County 911 Center has introduced a new Text-to-911 service to assist individuals in emergencies where speaking may ...

Richland Co. 911 call center aims to wrap construction soon, nearly a decade after planning began

After seven years, Richland County is wrapping up construction on it’s 911 call center. It also making use of defunct real ...
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How AI is helping Virginia 911 call center improve response times: ‘Shortens the call time’

ARLINGTON, Va. — Arlington County's 911 call center is using artificial intelligence to manage non-emergency calls, making it one of the first in the nation to adopt this technology. The Amazon AI ...
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This Startup’s AI Tech Is Already Live in 911 Call Centers

Hyper’s AI can answer the phone when someone calls a non-emergency police line. The next time someone calls the non-emergency police line, it could be AI that answers. Hyper emerged from stealth on ...

911 center adds behavioral health specialist for another layer of support

The newly created Behavioral Health Specialist position is designed to strengthen how 911 responds to mental health ...
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911 lines down across the state; Residents urged to use temporary emergency numbers

Officials say 911 and non-emergency lines are down statewide after a 911 fiber line was cut. The Orleans Parish Communications District will hold a press conference at 3 p.m. to provide an update on ...