Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

cash back or challenge the way firms operate. Email [email protected]. Q. Earlier this year my gas smart meter stopped working. I contacted my energy supplier, British Gas, and asked it to send an ...

British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all. Frustrated customers have been speaking to The Mirror about their ...

After intervention from the newspaper, British Gas apologised has fixed the gas meter, which is now receiving regular meter readings.

A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...

British Gas has sounded the alarm for millions of UK households, warning that faulty smart meters could lead to staggering bill hikes in 2025. As energy prices climb under the new Ofgem price cap, a ...

A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

Money Saving Expert Martin Lewis has issued a word of advice for any British Gas, OVO, EDF, and Octopus Energy customers who are reluctant to get a smart meter. The consumer champion took to social ...

British Gas is offering some customers with a smart meter half-price electricity on Sundays this summer as part of its 'PeakSave' scheme. It's a no-brainer perk for those who can get it – but you ...