AT&T's digital receptionist will use AI to screen your calls. The goal is to determine if a call is legitimate or spam. The feature will roll out this year as a test for select AT&T customers. How ...
In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...
A survey of 2,000 Americans conducted between March 8 and July 8 shows that 16% of those surveyed believe 911 calls are being answered by AI instead of live dispatchers without disclosing, according ...
While it might seem simple, there are many steps involved between you calling Triple Zero, and paramedics, police or ...
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