Hyatt has expanded online check-in, previously available only to Gold Passport loyalty members, to all guests and introduced a check-out counterpart. Dubbed "Web-In" and "Web-Out," the amenity is ...

Contactless check-ins are the new standard. See why 54% of hotel guests prefer QR code-enabled forms for speed, safety, and convenience Surveys reveal: More than half of guests now choose contactless ...

While more rigorous security procedures recently have lengthened the amount of time spent en route, many travelers may soon find a pleasant surprise once they reach their hotel—no line. Using NCR ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

The hotel lost and found has finally gone as electronic as the room key. Chargerback.com, a website making its official debut today, automates the lost-and-found process for participating hotels.

Major hotel chains in the UK are asking guests to check-in as late as 5pm and leave as early as 10am giving them just 17 hours in the room, a new study by Which? has found. The consumer rights ...