Dealing with customer service via phone rarely wins companies high marks. All too often, calling that 800-number on the back of your bank card means navigating an endless, automated screening system ...

Now here’s a money story with an unusual twist: A bank paying its credit card customers instead of the other way around. On Friday, Citigroup announced that it would issue refunds to some 1.75 million ...

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This story was delivered to Insider Intelligence Banking Briefing subscribers earlier this morning. Insider Intelligence publishes hundreds of research reports, charts, and forecasts on the Banking ...

SYDNEY, Feb 8 - Suncorp today announced the transfer of its credit card portfolio to Citibank as part of a long term partnership designed to provide an enhanced range of services to its customers. The ...

When it launched its Strata Elite card, Citi entered the high-end market for travel rewards cards. Here’s how it compares with its top competitors. By Nia Decaille When its Strata Elite credit card ...