NEW YORK, Nov. 11, 2024 /PRNewswire/ -- Report with market evolution powered by AI - The global contact center market size is estimated to grow by USD 208.2 billion from 2024-2028, according to ...

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is changing. Research and Markets has released its 2025 Contact Center as a Service ...

NEW YORK, Sept. 4, 2024 /PRNewswire/ -- Report with the AI impact on market trends- The global contact center market size is estimated to grow by USD 161.73 billion from 2023-2027, according to ...

Voiso, a global provider of AI-powered contact center software, has been recognized as a multi-category Leader in the G2 Winter 2026 Report, earning a total of forty-seven badges across its product ...

Five9's financial performance has worsened, with reduced revenue growth, widening operating losses, and downgraded forward guidance. The contact center industry faces significant disruption from ...

The "2025 Contact Center as a Service Worldwide Market Share Report" has been added to ResearchAndMarkets.com's offering. This report is the foremost resource for vendors, investors, analysts, and ...

A potential Genesys sale, a Cisco surge, and a move to the cloud. There's a lot going on in the contact center space these days. The big headline in the past week was the news--still unconfirmed as I ...

Conversational AI to Fuel Contact Center Market to 16% Growth Your email has been sent Organizations are driving growth in virtual assistants tech Economic uncertainties won’t capsize CC AI Will AI ...

SAN FRANCISCO--(BUSINESS WIRE)--UJET, Inc., the world’s most advanced contact center platform, today announced it received leading vendor satisfaction scores from customers in DMG Consulting LLC’s ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint (VRNT) ® (NASDAQ: VRNT), The CX Automation Company ™, today announced it was named a market leader by ISG Research in the ‘Contact Center Advanced’ Buyers ...

Recent research on the "Cloud-Based Contact Center Market" offers a thorough analysis of market growth prospects as well as current kinds [Automatic Call Distribution (ACD), Agent Performance ...