KYOTO, Japan--(BUSINESS WIRE)--Kyocera Corporation (President: Hideo Tanimoto) and TSI HOLDINGS CO., LTD. (President: Tsuyoshi Shimoji) are developing a new Customer Preference Management System to ...

LONDON--(BUSINESS WIRE)--A premier data analytics and advisory firm, Quantzig, has announced the completion of its latest success story that highlights how a leading fintech industry player used ...

Competition is fierce in the hospitality industry. Whether it's a hotel chain, an airline, a cruise ship company or a restaurant, businesses are utilizing the most up-to-date systems for improving ...

It then offers insights regarding where customer preferences are headed and how companies should proactively respond. It stands out by offering micro-segmentation and predictive modeling. After ...

As part of the NJBIZ Looking Ahead 2026 special feature, we asked industry leaders across New Jersey: How do you expect customer behavior or preferences to change in 2026? Read the Letter from the ...

Analyzing customer data to predict future purchases can be hard. And it doesn’t help that most companies focus far too often on preference data to anticipate what customers will want next. Companies ...

Customers are increasingly relying on digital-first channels to interact with brands. But that doesn’t mean companies should slack on voice channels. As the world becomes more digital, so do customers ...

Many bankers think they can read their customers like an open book, but in fact they may need to put in some extra research time. Processing Content According to a new study by the Boston consulting ...

Artificial intelligence (AI) is reshaping how businesses interpret the Voice of the Customer (VoC), elevating customer feedback to actionable insights for product enhancement and proactive service.

The dynamics of dealership marketing are evolving faster than ever before. From the loss of third-party tracking “cookies” on the internet to the rise of digital-retail technologies to cybercrime, ...