Technology of all forms has experienced increasingly rapid acceleration, with operations-related tech among the most impactful. With evolution taking place at such dizzying speeds, leaders like Rahul ...

EEG Video, the leader in closed captioning technology, has announced the launch of its customer success program. The new department provides significant additional support, training, and educational ...

CAMBRIDGE, Mass., March 14, 2017 /PRNewswire/ — QuickBase Inc., a leading low-code application development platform provider, today launched its new centralized Customer Success Program to help ...

SAN MATEO, Calif.--(BUSINESS WIRE)--Model N, Inc. (NYSE: MODN), the leading provider of cloud revenue management solutions for the pharmaceutical, medical device, high tech, manufacturing and ...

CARY, N.C.--(BUSINESS WIRE)--MercuryGate® International, Inc., (MercuryGate) the largest global transportation and logistics management software provider, today revealed how the company’s ongoing ...

In my January 10 piece, If SaaS companies are serious about customer success, they better learn from Coupa's community intelligence approach, I issued a call for other winning examples. I some very ...

What comes first: Sales or Customer Success? Many growing startups pressure themselves to start selling as soon as there’s a viable product to sell. “Set up Customer Success functions” goes on the ...

SailPoint, Inc. today unveiled several new SailPoint Identity Security Cloud updates, all available this quarter. These new capabilities focus on key areas, including machine identity security, data ...

The term 'customer success' is one that's increasingly bandied about by technology vendors, but it has many different meanings. For most SaaS vendors, the main focus is how successfully a customer is ...

Cutting-edge capabilities, with tailored support from enhanced customer success program, help enhance performance, streamline operations, and scale in the modern digital landscape AUSTIN, Texas, April ...