How can you meet your doctor halfway? Help them help you. We spoke with three healthcare providers who say these are the most common behaviors that can get in their way of delivering the best care.

The doctor’s waiting room has changed in recent years. There’s no longer the magazine and newspaper rack to keep you busy while awaiting your visit. Patients are now glued to their smartphones in the ...

Sitting in waiting rooms can be excruciating, especially at the doctor's office. A new study by Tebra shows that people really don't want to hear metal music while they're sitting the waiting room, ...

In the wake of COVID-19, healthcare providers will need to rethink the traditional waiting room experience. Phoenix-based Banner Health is taking that step with the launch of a virtual waiting room ...

In the Customer Experience report, we look at the many ways companies and consumers interact and how companies might make those experiences better for consumers. Previous coverage and new stories ...

At the emergency room, you will wait 25-50 minutes or be immediately seen by doctors depending on your condition. An average ...

At GlobeSt.com Healthcare Real Estate's national conference, panelists talked about the different configurations in space today and how digital technology is playing a major role. SCOTTSDALE, AZ—When ...

Beatrice Vance died of a heart attack. The coroner says waiting in the emergency room helped kill her. The 49-year-old woman’s chest was tight with pain when she walked into the ER at Vista East ...

Brooklyn federal prosecutors quickly disconnected their call to toss a reputed Gambino family capo back behind bars for supposedly using his ailing daughter’s cell phone in violation of a court order.