Over 1.2 million complaints were directed to the Financial Ombudsman Service (FOS) – an independent organisation that settles disputes between customers and financial companies – in the year to April ...

The Financial Ombudsman Service (FOS) has hired Tata Consultancy Services (TCS) to build key systems in its digital transformation. The 20-year-old dispute resolution service is on a digital ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Disputed transactions, driven by the increasing volume of ...

The Financial Ombudsman Service (FOS) has suggested it expects to see cost of living pressures drive another surge in consumer complaints over the next year. In a sign the crisis is far from over, the ...

The extensive half-yearly complaints data has recently been released for H1 2024 by the Financial Ombudsman Service (FOS). They publish data every six months showing the number and outcome of the ...

After successfully rolling out and bedding in its cloud-based human resource (HR) and finance system, the Financial Ombudsman Service (FOS) is now digging into its functionality. In November 2021, ...

UK lawmakers want answers on departure of financial ombudsman chief British lawmakers demanded more answers after being told on Tuesday that the head of Britain's Financial Ombudsman Service (FOS) ...

Britain's Financial Ombudsman Service said on Monday it has appointed Nausicaa Delfas as interim chief executive of the UK financial complaints service. Adds more detail LONDON, April 19 (Reuters) - ...

A woman’s financial loss is a stark reminder to always keep credit cards and PIN numbers secure. An overseas holiday took a dark twist for Clementine*, when a routine trip to buy medicine turned into ...