Hiro, Ambassador’s AI-powered feedback engine, turns real-time customer sentiment into actions like referrals, reviews, and loyalty rewards Ambassador launches Hiro, the AI feedback engine built to ...

A visual comparison of traditional Net Promoter Score (NPS), based on static 0–10 ratings, versus Ambassador Score, which uses real-time voice sentiment and behavioral signals to predict customer ...

Milwaukee County Zoo will celebrate the addition of a new diesel train engine to its North Shore Bank Safari Train fleet on Sept. 13 during a celebration called Trains & Tracks Day. The event begins ...

Earlier this year, the Milwaukee County Zoo announced that the popular zoo train's two steam locomotive engines would be retired and replaced by custom-built diesel engines. No changes have been made ...