Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...

Invesco Mortgage Capital (IVR) ended the recent trading session at $7.38, demonstrating a +2.22% change from the preceding day's closing price. The stock exceeded the S&P 500, which registered a gain ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Out of 15 IVR Best Practices, You Only Need These 7 Your email has been sent Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

MST Access has wrapped a fresh set of numbers around Investigator Resources and its Paris project in South Australia, now ...

The best IVR systems enable businesses to manage inbound calls at scale, and empower customers to answer questions on their own. From simple phone menus to next-gen conversational IVR, this list ...

It starts the same way every time. You ring a customer support line, and a robotic voice greets you with a labyrinth of menu options: “Press 1 for sales, 2 for support, 3 for more confusion.” You ...

IVR.PR.C Company Profile Invesco Mortgage Capital Inc. operates as a real estate investment trust (REIT) that invests, finances, and manages mortgage-backed securities and other mortgage-related ...

The city of Marco Island has a new online payment portal and interactive voice response (IVR) phone payment option which will ...