Tourism and Hospitality Research, Vol. 19, No. 1 (January 2019), pp. 112-125 (14 pages) Today’s travelers, facilitated by increased leisure time, rising levels of disposable income and more efficient ...
For almost 50 years, importance-performance analysis (IPA) has been an important management tool to identify attribute strengths and weaknesses, which in turn, guides the development of strategic ...
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