Trevor Clark is the Founder and CEO of ShyftOff, a flexible, on-demand outsource solution for contact centers and customer support teams. Outsourcing is a strategic decision that many contact center ...
STAMFORD, Conn.--(BUSINESS WIRE)--Rapid changes in contact center technologies are leading more enterprises to outsource these operations to cloud-based as-a-service providers, according to a new ...
Invent, Zendesk announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate AI-powered ...
TORONTO and AUSTIN, Texas, July 11, 2023 /PRNewswire/ -- ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform, today ...
STAMFORD, Conn.--(BUSINESS WIRE)--ISG Automation, the pure-play intelligent automation business of Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory ...
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