54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

Fixing patient no-show problem requires effective communication strategies to reduce missed appointments and improve healthcare revenue and ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Creating a patient-focused scheduling center resulted in several unexpected boons for Piedmont Healthcare, from improving the patient experience to reducing denials. When Georgia-based Piedmont ...

FORT MILL, S.C.--(BUSINESS WIRE)--InteliChart, the leader in patient engagement technologies, is pleased to introduce Patient Schedule a new, customized online scheduling solution for consumers and ...

A recent study from digital patient scheduling company Relatient found that nearly half of healthcare providers prioritize patient scheduling as the most important factor for delivering a positive ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Patient scheduling and appointment optimisation represent critical facets of modern healthcare management, ensuring that both patients and providers benefit from improved operational efficiency and ...

Engaging with providers today – even for things like making an appointment – can be cumbersome, and as a result, patients are only likely to engage when they absolutely must. With an industry-wide ...

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

Forbes contributors publish independent expert analyses and insights. Mark Travers writes about the world of psychology. Artificial intelligence is mostly a blessing. But sometimes it can be a curse.