Supply chains face numerous risks and disruptions, from geopolitical conflict to extreme weather events, labor disputes, and beyond. More than ever, supply chain professionals need creative thinking ...

Surely you have experienced this scenario: An employee walks into a manager’s office and declares, “We have a problem.” The manager, not at all phased by this statement, replies calmly, “Well, I know ...

Ware, James P. "Some Aspects of Problem Solving and Conflict Resolution in Management Groups." Harvard Business School Background Note 479-003, September 1978. (Revised November 1979.) ...

The impact of COVID-19 on national and global supply chains has dominated discussions in boardrooms and at dinner tables since the beginning of the pandemic. From meat and toilet paper shortages in ...

That is the offer Rick van Pelt, M.D., and his team in Clinical Practice Transformation (CPT) make to units across UAB Hospital. CPT serves as a kind of internal consulting group, part of the ...

It’s not about bad execution, but it boils down to thinking alignment. This happens when we use small tools for big problems, big tools for small problems, then we wonder why everyone is tired and ...

While we can’t fix everything, there’s a fundamental truth that most large problems begin as small problems that, left unattended, grow or propagate. There are always plenty of problems to be solved.