Speaking to Bloomberg, Benioff suggested that there’s a lot of misunderstanding about how capable AI is. “All of us have to get our head around this idea that AI could do things, that before, we were ...

The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence agents to customers, it also practices what it preaches. "AI is doing 30% to 50% ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce has liberally cast Slackbot throughout the collaboration platform, offering automated note-taking of meetings and creating workflow for repeated tasks. Crucially, it will also act as a ...

Salesforce is bringing CRM functions more strongly into Slack itself. Smaller companies get native customer management: ...