In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster, and reduce labor costs. These self-checkouts reduced ...

Target has also said theft has decreased since these changes went into effect, a number amplified by a Capital One study that ...

Back in July, a survey conducted exclusively for Newsweek found that a majority of Americans wanted self-checkout kiosks to be completely removed from retail stores. The poll noted that 62% of ...

A shopper at CVS declared, “I hate self-checkout!” in what’s become a viral video, and it turns out a lot of people are inclined to agree. The video capturing the moment of frustration was put into ...

Good morning and Happy Friday! This is Betty Lin-Fisher with Friday's consumer-focused edition of The Daily Money. When you head to the checkout area at the store, do you make a bee line for the self ...

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A study tracked purchases at grocery stores during the rollout of self-checkout between 2008 and 2011. Shoppers were significantly more likely to buy stigmatized items—especially condoms and pregnancy ...