Traditionally, mobile network operators and service providers have relied on network-management platforms to optimize the performance of their networks. The telecommunications landscape is changing, ...

CA announced Monday at CA World that it has integrated three of its main products to create a suite of service quality management tools that includes its new application performance management ...

Six Sigma is a quality management methodology used to help businesses improve current processes, products, or services by discovering and eliminating defects. The goal is to streamline quality control ...

The Bureau of Indian Standards (BIS) has granted Service Quality Management Systems (SQMS) Certification Licence to the Mangaluru Customs Commissionerate. M. Subramanyam, Mangaluru Customs ...