Why Negative Feedback Is Important Negative feedback is vital because it helps individuals and teams improve and grow. Here’s why I never shy away from providing constructive negative feedback to my ...

I’m working with a prominent tech company to accelerate an innovative culture and mindset. As we did a deep dive on the culture at design firm IDEO, one executive noted something unusual. As the ...

When you’re confident in your ability and actions, you’re more open to learning how you can improve. My colleague Stacey Finkelstein and I first discovered this in a study in which we asked our ...

Just the prospect of giving feedback on another person’s performance can set your heart racing, especially when the intended recipient is more knowledgeable and experienced than the person giving it.

Want to stay current with Arthur’s writing? Sign up to get an email every time a new column comes out. Kindness and niceness, though both excellent personal qualities, are not the same thing. The ...

Eliciting and receiving feedback from clients is an essential part of cognitive behavior therapy (CBT). We therapists aren’t mind-readers, and, because we’re only human, sometimes we make mistakes.

No matter what type of business you run or how well you run it, it seems no business is safe from negative comments on social media. Whether it’s just a “troll” trying to cause a scene or it’s genuine ...