Modern Market Eatery announced its new internal guest relations department. The new team is a one-stop shop for all guest needs and enables individual restaurants to offer enhanced customer service ...
Customer relations play a key role in the success or failure of a business. Strong relationships build brand loyalty and encourage repeat business, while poor customer service can drive buyers to your ...
With a career spanning partnerships with some of the world’s top chefs and restaurant innovators, Britney Ziegler has spent more than a decade helping operators turn hospitality into ...
The critical risk area for losing a guest varies, depending on the industry and the individual guest’s experience, but three main touch points offer opportunities to reinforce loyalty. Just remember ...
With years of hands-on experience working in cannabis dispensaries as a budtender, sales manager and director of vendor relations, I discovered that creating a “guest-like” experience—rather than ...
LOS ANGELES--(BUSINESS WIRE)--Whistle, the leading guest messaging platform in the hospitality industry, announced today artificial intelligence (AI) and workflow automation modules for its Whistle ...
In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...
Opinions expressed by Entrepreneur contributors are their own. Our customers are one of our greatest assets. Without them, we’re simply just a person sitting next to a sidewalk with a bunch of cups of ...
PALO ALTO, Calif., June 24, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today announced the launches of Talkdesk Travel Experience Cloud™ and Talkdesk Hospitality Experience Cloud™. These new customer ...
ALPHARETTA, Ga.--(BUSINESS WIRE)--Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Win-River Resort & ...
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