We have all been in a situation where you’re having a conversation with someone and can’t quite remember everything that person said. Don’t let that be the case when it comes to business transactions; ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Simin Cai In 2012, Kevin ...

In our everyday life, we continually verbally and non-verbally interact with those in our surroundings both in our personal and professional lives. We do this by means of encoding and decoding ...

For years, email, texting, and messaging apps have ruled how we communicate. But one timeless human skill — often neglected — is quickly becoming a true difference-maker in the digital age. Active ...

You’re on the phone. The person on the other end is talking and you’re listening … sort of. Your eyes scan an email that pops up, and you shoot off a quick answer. In another window, Google Chat is ...

UNIVERSITY PARK, Pa. -- Between the financial disruptions of the COVID-19 pandemic and the pervasive lack of stability throughout a rapidly shifting global economy, many workers will face job ...

Dale Carnegie's How to Win Friends & Influence People has sold tens of millions of copies since its first publication in 1936, but it seems modern executives have either learnt very little or ...

The Greek philosopher Diogenes famously commented, “We have two ears and only one tongue in order that we may hear more and speak less.” His appreciation for the importance of actually listening is ...

Stress mastery is an important skill for everyone, regardless of their career or industry. For financial advisors, stress mastery can help you perform better under pressure and better deal with ...