Octopus Energy has been directed to issue £1.5 million in refunds and compensation after neglecting to provide final bills to customers within a six-week timeframe, as per Ofgem's announcement. The ...
Last year, I was told by my energy supplier Octopus that I need to get a smart meter, as my existing meter is too old. I don't want to share data on my energy use, so I requested that any new smart ...