Built on the Talkdesk Customer Experience Automation (CXA) platform, Copilot now uses agentic reasoning to interpret the context of the conversation to analyze multiple knowledge sources and generate ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

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The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

Adam Pettit, CEO of the newly named Iru, explains how the company formerly known as Kandji manages Windows, Android and Apple ...

Investing.com -- Best Buy Co. (NYSE:BBY) is reducing its workforce across multiple departments, including its Geek Squad technical support team, Bloomberg reports. The consumer electronics retailer ...

Hopper Inc. became one of Canada’s most valuable private technology companies by using artificial intelligence to build a challenger to online travel giants Expedia EXPE-Q and Booking.com BKNG-Q. Now ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

Adobe is warning its Analytics customers that an ingestion bug caused data from some organizations to appear in the analytics instances of others for approximately one day. Adobe disclosed the issue ...

PORTLAND, Ore. (KOIN) — One customer shot another customer just after noon Saturday at a Tigard taqueria, police told KOIN 6 News. Officers rushed to the Sanchez Taqueria on Southwest Pacific Highway ...

Intel Corp. shares climbed as much as 6.8% after Semafor reported that the company is in talks to add Advanced Micro Devices Inc. as a customer for its manufacturing business. The companies are in ...