Every company, no matter the size, needs a robust communications platform. The top voice over IP (VoIP) services we've tested ...

"Can Centrex survive or perhaps even thrive in the era of convergence?" Industry observer Jay Brandstadter thinks it can, but maybe not in the form you've known it: "For those considering IP telephony ...

The authors did an in-depth, apples-to-apples comparison of respondents to the Enterprise Connect 2012 mock RFP. One of the challenges organizations face is obtaining reliable cost data for UC and ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

PBX vs VoIP: How to Compare and Choose a Phone System Your email has been sent At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology, like IP PBX, ...

This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. The ...

More and more companies are making the transition to IP-based PBX systems because they offer flexibility and cost savings. In fact, some projections indicate that this year the number of IP PBX ...