Newsweek also covered a Southwest passenger who said the new assigned seating policy made the overhead bin situation chaotic.
The Companion Pass promo lets any Rapid Rewards member earn a buddy pass for their future travels. With a Companion Pass, you ...
For a large person, each flight on Southwest was a game of roulette under the airline's longtime unassigned seating policy.
A passenger on a Southwest flight from Jackson to Nashville noticed that premium economy and business is nearly empty and hoped they could spread out.
A black Southwest Airlines flight attendant was moved to tears during a discussion on race with a passenger who later identified himself as the American Airlines CEO.
"I had goosebumps," Miles Peterson, 19, says of the cabin's reaction to his duties as an "honorary flight attendant" ...
Southwest Airlines gets rave reviews from Wall Street for assigning seats and adding fees, but will the quirky airline ...
Southwest Airlines ended its open-seating policy after 54 years and has started assigning seats to passengers. The airline's ...
Southwest Airlines officially ended its signature open-seating policy, marking the conclusion of a 54-year tradition.
The airline says its new economic model is critical to catch industry rivals, even if passengers have to pay more.
A Southwest Airlines flight had its takeoff clearance canceled after another plane mistakenly entered the runway.
A plane aborted takeoff at 103 mph Tuesday afternoon at San Antonio International Airport after a small propeller plane ...