Totango, a leader in enterprise solutions that help companies drive growth from their customer base, is offering Unison, an AI-powered growth intelligence engine that will unify customer data to ...

The FedRAMP designation sets Keeper apart from its competitors as the best-in-class zero-trust and zero-knowledge cybersecurity solution for government agencies ...

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, ...

Exclaimer, the global leader in email signature management solutions, is unveiling a new CRM integration with HubSpot's AI-powered customer platform that seamlessly connects data, teams, and customers ...

The widespread adoption of GenAI will not lead to fewer knowledge jobs, but rather, it will pave the way for their growth and evolution.

What organizations that depend on dynamic documents really need are solutions that work seamlessly across all platforms. This way, organizations can eliminate compatibility issues and reduce most-if ...

The ability to centralize the knowledge found in the distributed tools, repositories, and databases for KM practitioners is the defining characteristic of today's technologies. Generative machine ...

The advances in AI keep coming. Each new release raises the bar—and the hype—to ever-higher levels. As a KM’er, you might be wondering: What are the questions most asked of AI? More importantly, are ...

Retrieval-augmented generation (RAG) is shaping to be the de facto standard for improving the performance, accuracy, and precision of large language models (LLMs) and their GenAI applications. Despite ...

In fact, programming has gone through several transformations of this kind already. Programmers went from writing assembler (“Move bit a to memory position b”) to C with its explicit memory allocation ...

We are in the earliest stages of Agentic AI, and, much like the early days of RPA and GenAI, there's a lot of excitement but also a lot of uncertainty. While the potential benefits are enormous- ...

The inherent flaw in this approach is that the outcomes are expressed as expected, i.e., average, values, often based on subjective probabilities. The good news is that with recent advances in data ...