Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...

Many retail stores across the Bay Area have turned to locking up commonly stolen items to prevent against shoplifting. But there is a downside to that tactic, Walgreens CEO Tim ...

Plus, its compact size makes it perfect for small work teams of up to seven people. With a reasonable price tag just south of ...

"When you lock things up … you don't sell as many of them," Tim Wentworth said during the company's latest earnings call.

Walgreens says it will close five stores on the South and West sides of Chicago next month, drawing criticism from local ...

Walgreens plans to close five stores in Chicago's South and West sides, part of a wave of closures as the Deerfield-based ...

Walgreens has come to find out that both shoplifters and customers are turned off when items are locked away. In an earnings ...