A snapshot of the CX market: aligning customer expectations with company strategies. Global and local CX leaders, strategy, ...

New Yorker writers recommend books—including a history of the term “gold-digger” and a roman à clef about an Amazon warehouse ...

Two B2B advertisers saw CPLs drop up to 47% after adding YouTube video campaigns. Here’s how video lifted search performance ...

Apple has published three interesting studies that offer some insight into how AI can improve workflows, quality, and productivity for developers.

Transformational Leadership and Organizational Culture in Digital Marketing Teams: Impacts on E-Commerce and Ad Agencies in the Digital Age This research investigates the interplay between ...

I fell in love with running. Then the Instagram ads started flooding in.

Several studies highlighted at a recent meeting document the growing toll prior authorization takes on patients and ...

The firm's chief of digital strategy sent a memo to agents noting that — regardless of what the studios are doing with their IP — the talent agency is taking a protective stance for artists it reps.

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Katie Notopoulos Every time Katie publishes a story, you’ll get an alert straight to your inbox ...

ANAVEX3-71-SZ-001 achieved its primary endpoint demonstrating safety and tolerability in adults with schizophrenia Encouraging trends observed in biomarkers support continued development NEW YORK, Oct ...

The “Hiring Managers vs. Gen-Z Priorities” paper, co-authored by journalist and MBA program professor Suzy Welch, examines a study that used the Values Bridge personality assessment tool Welch helped ...