A snapshot of the CX market: aligning customer expectations with company strategies. Global and local CX leaders, strategy, ...

New Yorker writers recommend books—including a history of the term “gold-digger” and a roman à clef about an Amazon warehouse ...

Two B2B advertisers saw CPLs drop up to 47% after adding YouTube video campaigns. Here’s how video lifted search performance ...

Apple has published three interesting studies that offer some insight into how AI can improve workflows, quality, and productivity for developers.

Transformational Leadership and Organizational Culture in Digital Marketing Teams: Impacts on E-Commerce and Ad Agencies in the Digital Age This research investigates the interplay between ...

I fell in love with running. Then the Instagram ads started flooding in.

Michigan State University was listed No. 105 globally, tying with University of Helsinki in Finland. The university jumped 17 ...

Several studies highlighted at a recent meeting document the growing toll prior authorization takes on patients and ...

BEREA — There's been a lot Joel Bitonio has seen since the Browns' drafted him in the second round of the 2014 NFL Draft. The late-night trade of a starting cornerback, Greg Newsome II, off to ...

ZURICH/TOKYO, Oct 8 (Reuters) - SoftBank Group (9984.T), opens new tab has agreed to buy the robotics business of Swiss engineering group ABB (ABBN.S), opens new tab in a $5.4 billion deal, as the ...

HONOLULU (KHON2) — The owner of an Oʻahu automotive business pleaded no contest to several tax crimes and has been ordered to pay restitution, the state Department of Taxation said on Oct. 8. Cecil C.