The most successful entrepreneurs are proactive, not reactive. Not only do they set strategic goals, but they also track their results using a variety of business performance measures. Also referred ...

Examples from the Field We asked industry experts to share how their companies handle performance management in a way that ...

In business, measurement is half-way to performance improvement. Assessing supplier performance is a difficult task. This article overviews price, cost and quality supplier performance measurement ...

Sales performance goals are measures used to incentivize salespeople and determine achievement-based compensation. While there are many types of goals – from units sold to gross margin – it can be ...

Tasked with measuring and reporting on performance, today’s State and local governments face multiple challenges in how they implement a performance measurement program. It often starts with a general ...

Profit margins, revenue growth, market cap or total shareholder return (TSR) have all been important key performance indicators for some time, but are they the right ones to measure the performance of ...

A new method overcomes many of the limitations of existing hydrocarbons benchmarking practices and addresses the need for a single and precise measurement of operational performance that can be ...

In the Women and Infants Center at UAB, patient safety is critically important. We strive to deliver effective and efficient care while protecting our patients from harm. One example of patient safety ...

Results from the incentive literature suggest that performance measures are often distorted, eliciting dysfunctional and unintended responses. The existence of these responses, however, is difficult ...