Artificial intelligence will make telecom networks self-healing and improve customer services, telecom secretary Neeraj Mittal said on Saturday. Speaking at the India Mobile Congress 2025, Mittal said ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Volunteers do community service in Maryland to mark 24 years since 9/11 attacks FBI releases images of person of interest amid manhunt for Charlie Kirk's killer Republican Senator Has ‘Extreme’ ...

SI Imaging Services' SpaceEye-T satellite view of Dubai, United Arab Emirates. Credit: Satrec Initiative via SI imaging Services SAN FRANCISCO — South Korea’s SI Imaging Services announced a contract ...

Catalent is laying off 350 employees in its gene therapy manufacturing division in Baltimore “due to an unexpected shift in demand from a large customer, which made it necessary to reduce our ...

(RTTNews) - Amazon.com Inc. (AMZN) said on Wednesday that its Amazon Web Services or AWS had signed a new five year agreement with BT Group Plc (BT-A.L) to speed up its cloud transformation and ...

As part of its fiscal year 2026 budget legislation, Maryland enacted a number of new tax provisions, including the imposition of a 3% sales tax on a broad range of information technology and data ...

BALTIMORE — Maryland is reviving plans to expand MARC train service into Virginia and Delaware, the state Department of Transportation announced. The Maryland Transit Administration (MTA) laid out ...