AI agents can reduce service costs by more than 20%. Service leaders are investing in tech and data integration. Only 46% of service reps' time is spent engaging customers. The 2025 State of Service ...

Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more. LIVINGSTON — Montana U.S. Sen. Tim Sheehy introduced a bill last week to remove requirements that ...

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Join me as I take a ride on the world's only commercial hovercraft service to explore a small island off the coast of Britain. Discover the unique landscapes and experiences this remote destination ...

Zohran Mamdani, the Democratic nominee for mayor of New York City, visited The New York Times for an interview. Assemblyman Zohran Mamdani shared his views on policing levels and where in the city’s ...

A suspect is now in custody following the assassination of Charlie Kirk at a Utah university. Since the killing, both democratic and republican lawmakers have canceled events citing security concerns.

SAN BERNARDINO, Calif. (KABC) -- The first hydrogen-powered passenger train in the U.S. made its big debut in the Inland Empire Saturday and is now officially in service. Zemu - which stands for Zero ...

Sen. Marsha Blackburn sent a letter to Secret Service Director Sean Curran Thursday, demanding the immediate firing of a special agent who argued in a social media post that Charlie Kirk deserved to ...

A Secret Service agent and a driver described tense moments during the alleged plot at President Donald Trump’s West Palm Beach golf course, as Routh cross-examined both and drew a sharp rebuke from ...

OREM, Utah (WPVI) -- Charlie Kirk, the founder of the conservative youth activist organization Turning Point USA, has died after he was shot during an event at Utah Valley University on Wednesday, ...

The JK series train model commenced operations on the U2 line. Credit: Stadler, Inc. The Berlin Transport Company (BVG) has commenced passenger operations with a new generation of Stadler metro trains ...