Newsweek also covered a Southwest passenger who said the new assigned seating policy made the overhead bin situation chaotic.

The Companion Pass promo lets any Rapid Rewards member earn a buddy pass for their future travels. With a Companion Pass, you can designate a +1 to fly with you on any future flights you take with ...

For a large person, each flight on Southwest was a game of roulette under the airline's longtime unassigned seating policy.

A passenger on a Southwest flight from Jackson to Nashville noticed that premium economy and business is nearly empty and hoped they could spread out.

Flight attendants are calling attention to a very real problem involving "disabled" passengers who fake injury in order to get special priority when boarding. Miraculously, these same passengers have ...

Be prepared for airport crowds if you’re flying over the year-end holidays. Airlines for America, a trade group of the nation’s air carriers, predicted this week that its member airlines will carry a ...

“We understand how unpleasant it is for everyone who is now stuck there,” a spokesperson said to a local news outlet. While such incidents are relatively rare, animals that either enter or are ...

*Now, this is what Black Girl Excellence looks like. Southwest Airlines made history this week with the debut of First Officer Kinaya Ware, the eighth Black woman to join the airline’s flight deck ...

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Austin has signed off on an incentive package worth up to $5.5 million to support a major expansion by Southwest Airlines, the latest move cementing the carrier’s growing presence in one of its ...

On long-haul flights, airlines use extra crew and scheduled rest rotations to keep flight attendants alert, with part of the team always available in the cabin. Modern wide-body aircraft have hidden ...