The Ministry of Health and Social Services has launched its Customer Service Charter to improve the quality of healthcare services provided to all Namibians. The charter aims to ensure that citizens can access healthcare without facing financial hardships, reinforcing the ministry’s commitment to delivering equitable and high-quality care. Minister of Health and Social Services, Dr. Kalumbi Shangula, says the charter aligns with the country's National Development Plans by ensuring that all citiz

WATCH: The Social Security Commission (SSC) launched its customer service charter and fraud hotline this morning in Windhoek. SSC said the charter is a blueprint to provide excellent and timely service to stakeholders, while the hotline is aimed at fostering a secure environment to address any concerns related to fraudulent activities. Speaking at the launch, board chairperson Dr Dawid /Uirab emphasised the importance of these two initiatives. Video: Wetumwene Shikage | Namibian Sun